These Terms of Service (“Terms”) govern all transactions, purchases, and use of products and services provided by Dongguan Junda Machinery Co., Ltd. (“we,” “us,” or “our”). By placing an order, signing a contract, or using our services, you (“Customer” or “you”) agree to be bound by these Terms, as well as any additional agreements signed between both parties. These Terms replace all prior verbal or written understandings related to the subject matter herein.

We provide products including customized machinery, precision mechanical components, and after-sales technical support, as specified in the formal order contract or product specification sheet. All product parameters, models, and performance indicators shall be subject to the written agreement between both parties; any verbal commitments not confirmed in writing shall not be deemed part of the contractual obligations. We reserve the right to reasonably adjust product designs or specifications without prior notice, provided that such adjustments do not materially affect product performance or functionality.

Orders placed by the Customer shall be deemed valid only after confirmation by our official signature and seal. The Customer shall accurately provide product requirements, delivery deadlines, and receiving information when placing an order. Any modifications to the order (including quantity, specifications, or delivery time) must be submitted in writing and confirmed by both parties; we shall not be liable for losses caused by unconfirmed verbal modifications. The contract shall take effect on the date of the last party’s signature and seal, and all terms shall be implemented in accordance with the agreed content.

Product prices are based on the quotation provided by us and confirmed in the contract, which include product costs, taxes, and other agreed fees (excluding transportation and insurance fees unless otherwise specified). The payment method, proportion, and time limit shall comply with the contract agreement—usually including advance payment, progress payment, and final payment. If the Customer delays payment beyond the agreed period, we have the right to suspend delivery or terminate the contract, and the Customer shall bear corresponding default liabilities.

Delivery time shall be as specified in the contract; we shall not be liable for delayed delivery caused by force majeure, supply chain disruptions, or the Customer’s failure to provide necessary information in a timely manner. The transportation method (road, railway, or sea) shall be agreed upon by both parties, with transportation costs and risk transfer subject to the contract terms—typically, risk transfers to the Customer upon signing of the delivery receipt. The Customer shall inspect the goods within 3 working days of receipt and notify us in writing of any damage or shortage; failure to raise objections within the time limit shall be deemed acceptance of the goods as conforming to the agreement.

Our products provide a quality guarantee period of [6-12 months] from the date of customer acceptance (subject to the specific contract agreement), during which we shall be responsible for free repair or replacement of defective parts caused by manufacturing quality issues. The quality guarantee does not cover damages resulting from improper use, unauthorized disassembly, or normal wear and tear of the Customer. We provide technical consultation and on-site maintenance services as agreed, and the Customer shall cooperate in providing necessary on-site conditions and safety guarantees.

All intellectual property rights related to our products (including patents, designs, technical documents, and software) belong to us. The Customer obtains only the right to use the purchased products for the agreed purpose and shall not copy, disassemble, or reverse-engineer the products, nor shall they disclose technical information to third parties without our written permission. We guarantee that the products do not infringe on the intellectual property rights of any third party; if a third-party infringement claim arises, we shall bear corresponding liability in accordance with the contract.

If we fail to deliver products that meet the agreed quality standards, we shall be responsible for repair, replacement, or refund as agreed, and compensate for direct losses incurred by the Customer. If the Customer breaches the contract (such as delayed payment or unauthorized termination), we have the right to claim liquidated damages in accordance with the contract and recover actual losses beyond the liquidated damages. The calculation method of liquidated damages shall be based on the specific agreement in the contract, with the maximum amount not exceeding 30% of the total contract value.

Force majeure refers to unforeseeable, unavoidable, and insurmountable objective events, including natural disasters, wars, and government regulatory actions. If either party is affected by force majeure and is unable to perform contractual obligations, it shall notify the other party in writing within 3 working days and provide relevant proof. Both parties shall negotiate to delay performance, partially perform, or terminate the contract as appropriate, and shall not bear liability for breach of contract due to force majeure.

Any disputes arising from the performance of these Terms or related contracts shall first be resolved through friendly negotiation between both parties. If negotiation fails, either party may initiate legal proceedings at the people’s court where our company is located, or apply for arbitration in accordance with the arbitration clause agreed in the contract. During the dispute resolution process, both parties shall continue to perform other contractual obligations not involved in the dispute.

We may revise these Terms in accordance with changes in laws, regulations, or business needs. Revised Terms shall be published on our official website or notified to the Customer in writing; the revised version shall take effect on the date of notification. If the Customer disagrees with the revised Terms, it shall terminate the use of our products and services within 7 working days; continued use shall be deemed acceptance of the revised Terms.